Satellites that take digital imagery do not operate like webcams. First, they are orbiting the Earth, so they may not even be over your area anytime that day. Second, the ones that take the high-res imagery do so in narrow swaths of a few kilometers. Think of it like wrapping a strand of hair around a tennis ball. Then, any imagery that is taken has to be downloaded to a ground station and processed to line it up with the proper coordinates. Since areas do not change that quickly, it may be a few months or more before the same satellite might update an area.
The satellite companies follow the same business model as any other business. They spend most of their time taking images of more densely populated areas because this is where the highest demand exists. Therefore, more rural and less populated areas tend to be less photographed.
Try panning around the image as well as zooming in and out. The image is black or blank because there is no data available for this specific location. If you preview the image, and the preview is black or blank, then your final image will be black or blank. It is possible that we have lost coverage of that area due to a change at one of our providers. We’re trying to stay on top of this but sometimes we don’t have any control over it. Trying using the Imagery button to change to a different image. If none of these suggestions work, please use the Contact Page to inform us of the problem. Please make sure to include the location and the image date and provider.
Please attempt to reload the page. We also do not have images covering either of the poles and some ocean areas, so please ensure that you are not searching these areas. If you still cannot figure out the source of the error, please use the contact page to inform us of the problem. Please make sure to include the location, image date, and the provider (i.e. Digital Globe).
The zoom level for any particular area depends on the resolution of the available imagery for that location. Generally, you can zoom into 0.25 meter resolution, though most images will have lost clarity by that point.
You may move around the image by clicking and dragging the image. Place the mouse cursor over the point that would like to center on and then hold down the left mouse button. Drag that point to the center of the viewer and then let off of the left mouse button. You may also use the navigation arrows that surround the viewer. Each time you click on one of these, it will move the image exactly one half frame over. For example, if you click on the left arrow, it will bring the point that lies on the left edge to the center of the image. In order to move all the way to the exact next frame, you would click that arrow twice.
The navigation arrows that lie around the outside of the viewer will move the image one half frame each time you click them. For example, clicking on the arrow to the far left of the viewer would result in all of the points lying along the left edge to be moved to the exact center of the viewer. By clicking on this arrow twice, the points that were on the left edge would now lie on the right edge of the viewer. Hence, by clicking on an arrow twice, you can move to the exact next frame.
In order to minimize the amount of data transfer and in turn speed up the site, we only load the imagery that lies within the viewer. As soon as you let go after dragging an image, the viewer will reload and the white space will go away.
The coordinates in the Location Information are the exact coordinates of wherever the mouse cursor lies. These coordinates should match your search coordinates only if the mouse cursor is in the exact center of the image.
The resolution of the image will appear in the Image Information box that lies to the left of the viewer. You can also find the resolution of the available imagery by clicking on the Imagery button at the top of the Image Viewer.
We represent our resolutions in terms how the distance covered by a single pixel. For example, a 0.6 meter image would indicate that one pixel on the screen is representative of 0.6 meters on the ground. This would also mean that 1000 x 1000 pixel image at 0.6 meters would represent an area of 600 x 600 meters on the ground.
We make sure that every image that we have for a particular area is made available to our customers. You can see all of the imagery available for a particular location by clicking on the Imagery button in the Image Viewer. Generally, the default image for an image search is the best image. We use a combination of the date and resolution to determine what we consider to be the best image.
The date of the image is available in the Image Information box that lies to the left of the viewer. The dates of all available images can be found by clicking on the Imagery button at the top of the viewer.
We’ve allowed you to zoom in past the native resolution of the image. As a result, some imagery may become pixilated because you have exceeded the ability of the image. Try zooming out or selecting an image with a higher resolution.
The arrows to the sides of the image allow you to pan exactly one half frame in whatever direction you choose. When you click on an arrow, the points along that side of the image will move to the center.
Subscribers are able to save imagery that they like by adding it to their favorites. The Add to Favorites tool is available at the top of the viewer and you will simply give the imagery a title. You will then be able to access your favorites by clicking on the Favorites tool in the Subscriptions box at the top right of the page.
We have moved the locations of the old favorites over to the new site however some information was lost in the process. The images will still come up on the same location but the zoom level and the image date may not be the exact same. It will only take a second to change the image source and zoom in or out and then resave your favorites. Currently, the system will save two files with the same name, so you will just need to delete the older one. Once we develop the system further, it will replace the old ones when you resave and will allow you to better organize your favorites.
Subscribers can print images from their favorites at the 750 x 575 screen size by using the Print command. To save an image you will need to purchase a digital download. Purchased downloads can be printed at different sizes and manipulated in PhotoShop or a similar software. To learn more about becoming a subscriber, please click here.
Yes, you can email an image link to your friend that will bring up the exact same image for them. Right above the viewer, you will find an Email button. Click on this button and fill out the fields. Make sure to include your email address as any responses will be sent to that email address.
The zoom levels have been preset by us to be what we consider the most used zoom levels by our customers. Customers can set a custom zoom level by typing the number located under Imagery Information, next to Zoom Level. We also offer custom consulting and we may be able to get images at a custom zoom for large projects. Please go to the Contact Page and describe your project and we'll get back to you.