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Ensure that you have not added any spaces to your email address on either end. Also ensure that you have capitalized any letters that we capitalized when you initially entered the password on the site. If you still cannot figure it out, please contact us.
Your username will be your email address. Using this information, you can then have your password emailed to that address. If you are still having trouble, please contact us.
You can change the email address that is on record with us. Sign in using the old email address and then go to your Account page. Then choose to edit your Customer Information.
