| Prints & Posters |
| |
 |
How do I know what is on the print?
|
 |
|
When you are viewing an area in the Image Viewer, you can click the sizes under the Print category to view a preview of the image. The red box to the right of the image shows what the surface of the image will actually look like at your specified size. Please ensure that this is acceptable to you before ordering the print.
|
| |
|
|
Does the print have a watermark on it?
|
|
|
If an image on the screen has the copyright information and logo of the provider in the corners, it will appear on the purchased image. It will be extremely small on a purchased print, but still there. Any TerraServer watermarks on an image will not be present on a purchased print.
|
| |
|
|
What size prints are available?
|
|
|
All of the print sizes that we have available are listed at the bottom of the Image Viewer. They are 8"x 10", 11"x 14", 16"x 20", 18"x 24", 24"x 36", and 36 x 48”. If you are interested in any additional sizes, you may purchase the digital file and have a local printer (such as Kinko’s) print the image at your desired size. For larger posters, we also offer custom consulting for $90.00 per hour with a minimum of five hours plus cost of materials.
|
| |
|
|
Can I print images on my own printer?
|
|
|
Yes, you may print digital images purchased from us on your own printer. You may also take them to printing stores and have them printed yourself. This may be the best option if you need multiple copies of a single image or if you would like a custom size.
|
| |
|
|
Who prints the images?
|
|
|
All of our prints are printed by our exclusive print partner, MyTopo.com. MyTopo specializes in printing high quality topographic maps and TerraServer is happy to have formed a partnership with them.
|
| |
|
|
What are the different finishes that are available?
|
|
We have a few different finishes that are available for purchased prints. Please consult the site to see which finishes are available at what size as not all finishes are available at all sizes. Here is an explanation of the different finishes:
Glossy – A glossy finish is similar to the finish used on posters and photographs. The surface will reflect some light and is the standard finish for our prints.
Matte – A matte finish is similar to the finish used on standard road maps. The surface is non-reflective and is similar to what you would print on a home printer with standard copy paper. This finish is most suitable for making permanent marks and where light could affect your ability to see the image.
Waterproof – A waterproof finish prevents the image from being damaged by normal liquids. In addition being waterproof, these images are also considered tear-proof and printed on a special type of synthetic paper with a special type of ink. If your image will be seeing heavy duty, this will be the best finish for you.
Canvas – A canvas print will be printed on a canvas material, similar to what is used for paintings. This finish will be the least detailed but a canvas print is ready to be mounted upon arrival.
Laminated – A laminated print will be a conventional matte image with a plastic layer over top of it. Laminated images are best when you would like to use a dry erase marker to draw on the image. These images also tend to reflect and scatter light.
|
| |
|
|
How much do the prints cost?
|
|
|
Print prices vary with both size and finish type. The most expensive will be a 36"x48" canvas print while a 8"x10" glossy print is the cheapest. Please check the image viewer page to determine the cost by selecting the size and finish that you would like. The price column will automatically adjust to your selections. Please note that subscribers receive a 10% discount on prints.
|
| |
|
|
How are the prints shipped?
|
|
|
The prints are shipped in either a cardboard envelope or cardboard tube, depending on the size of the print. Our exclusive print partner, MyTopo.com, ships using the US Postal Service and UPS. Options are available to have prints shipped overnight, however since each image is a custom print, it can take two days to actually print the image. Shipping times are quoted as after the image has been printed by MyTopo.
|
| |
|
|
Are the prints available framed?
|
|
|
Our prints are not available framed. We have chosen our available sizes so that the prints will fit in the standard frame sizes available at craft and discount stores.
|
| |
|
|
Can I have a grid collar added to my print?
|
|
|
Currently, the grid collar option is not available. We are considering adding it to the site at some point. If you would consider this a useful option, please contact us using the Contact Page and give us your feedback.
|
| |
|
|
Can I have a scale and compass added to my print?
|
|
|
Currently, a compass and scale are not available. We are working on adding this feature to the site. Please check back soon if you are interested in this feature.
|
| |
|
|
How long do prints take to ship?
|
|
|
It usually takes between 24 to 48 hours for the images to be printed after you have purchased them on our site. The time from that point on depends on the shipping method you’ve decided on when checking out. Generally, most prints are received within a week.
|
| |
|
|
What shipping company is used?
|
|
|
MyTopo.com, our exclusive printing partner, uses the US Postal Service, UPS and/or FedEx to ship prints. You will see the specific shipping options for your product and location during checkout along with multiple delivery options (overnight, 2 day, ground, etc.).
|
| |
|
|
Will I receive a tracking number?
|
|
|
You will receive a tracking number through email for your print once it has been printed and shipped. If you do not receive one after two days, please contact us using the Contact Page.
|
| |
|
|
Can I have my print sent express or overnight?
|
|
|
Yes, you have a number of shipping options available to you when you check out including express and overnight. Please note that shipping times account for the time after the image has been printed, which is usually between 24 to 48 hours after the purchase is made.
|
| |
|
