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When did TerraServer begin?
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TerraServer.com, Inc. was founded in 1997 in Raleigh, North Carolina with the simple purpose of finding a commercial market for satellite imagery and aerial photography.
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Is this the same TerraServer that I remember from the news in the late nineties?
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On April 17th, 2000, TerraServer became the first company to release satellite imagery of Area 51, Nellis Air Force Base, and Groom Lake, and the Nevada Proving Grounds. This generated enough publicity and internet traffic to overload and shut down a major internet provider for over twelve hours.
TerraServer still leads the aerial image distribution industry with a vast collection of imagery made possible through strong relationships with the leading image providers in the world.
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Is there another TerraServer?
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TerraServer, known as Aerial Images at the time, was part of the original project that involved Microsoft and Compaq as a demonstration of the real-world scalability of SQL Server. Aerial Images brought in satellite imagery from Sovinformsputnik (the Russian Space Agency) and GeoEye.
After the agreement ended in January 2000, the operations split into two pieces. Aerial Images kept the TerraServer.com domain name to create a commercial site selling custom selected imagery. Microsoft went forward with their own imagery project that provides access to United States Geological Survey imagery.
The Microsoft project has used the TerraServer brand name in a variety of ways including terraserver.homeadvisor.com, terraserver.microsoft.com, and terraserver.msn.com. In 2003, the Microsoft site rebranded itself as TerraServer-USA. Because of the name similarity, there exists a lot of user confusion between the two sites. However, TerraServer.com, Inc. is the sole owner of the registered trademark TerraServer.
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Are you a part of Microsoft?
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We worked with Microsoft when the company first began, but we have been independent of Microsoft since 2000.
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Have you had any other company names?
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Prior to adopting the current TerraServer name, we were called Aerial Images.
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Where are you located?
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TerraServer is head quartered in Raleigh, North Carolina.
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Do you take the satellite images?
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No, we do not take the satellite images. We are a distributor for a number of satellite and aerial image providers.
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Do you have any satellites?
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No, TerraServer does not own or operate any satellites or imagery equipment.
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Where do you get the images from?
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You can find the list of providers on our Partners page.
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How large is your company?
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We currently have four employees, all with different jobs essential to keeping the company up and running.
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Are you a publicly traded company?
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No, TerraServer is a privately owned company.
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Who are your partners?
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The list of our current partners can be found on our Partners page, found under the Company link at the top of the page.
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Who handles all of your printing?
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MyTopo.com is our exclusive printing partner and handles all of our image prints.
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How can I contact TerraServer for more information?
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If the FAQ pages are unable to answer your questions, please fill out the Help form available on the site or view the Contact Page. Most questions submitted with the help form or through email are answered within an hour of submission if submitted during business hours. If your question is urgent, you can contact us at 1-877-878-9248 or by fax at (919)573-5543.
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What are your hours of operation?
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Our hours of operation are Monday through Friday 9 AM to 6 PM EST. Customer Service is readily available Monday through Friday 10 AM to 5 PM EST. We are closed on holidays and weekends.
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